Over the years support has been overwhelmed several times. Currently this is the best ways you can contact support.
I sent an E-mail in the past, why didn't I get a reply?
All support e-mails sent before February 17, 2021 have been lost. If you sent an e-mail before February 17, 2021, then please resend your e-mail to [email protected] and Support will typically get back to you within 72 hours.
How long does it take for Support to reply?
We know e-mail before February 17, 2021 has gotten lost and that Support was frequently overwhelmed and behind in answering e-mails.
At the moment all support e-mails have been answered and you should get a reply within 72 hours.
Please note that Twitter and Telegram are not support channels. Questions asked there will not receive a reply. Please only use [email protected] for support inquiries.
General Support and Announcements
When approaching QoinPro, please use official support channels only. There are several fake social media accounts claiming to be administrators.