Accounts / Transactions

2018: Reaching End-Of-Service, 2019: Discontinued Permanently

How can I access / login to my faucet account?

Many faucet accounts were closed on June 13, 2018 (see why) and remaining active faucet accounts in late 2019. Since all accounts were closed, off-chain freebies and other faucet transactions were consolidated and logging in is no longer possible.

Please direct any remaining account related questions to support@qoinpro.com. Since requests are processed manually, all requests are subject to procedures and delays.

Note: Account related questions can only be answered to the e-mail address of the user. Exceptions will not be made.

What are the storage fees for crypto

QoinPro cannot be maintained indefinitely. As of January 2021 a monthly off-chain storage fee of $12.50 (in LTC equivalent) was considered and introduced in January 2022 for the few faucet accounts that still hold crypto (although waived or not applicable until May 2022).

If your balance is less than the storage fee, your balance will be reduced to 0.00000000 LTC and no additional charges will be deducted.

LTC equivalents per month:

Where can I find transaction details?

Just like the faucet transactions and freebies, storage fees (if any) are off-chain.

‌All outgoing transactions have a corresponding TXID (transaction ID) that is visible on the blockchain and publicly verifiable.

Some popular block explorers are:

Every outgoing transaction has a publicly verifiable TXID. If transactions were pending or couldn't be processed (for whatever reason) they would have been canceled and your faucet balances at the time would have reflected that.

How can I withdraw the remaining balances?

‌Because most faucet balances were below the required thresholds for withdrawals, all remaining balances have been converted to Litecoin (LTC).‌ Litecoin (LTC) was chosen because it is fast, cheap and liquid. An 8% conversion fee was deducted to cover maker/taker fees or conversion fees, slippage and transfer fees to an exchange.‌

The few accounts with a remaining balance are subject to off-chain storage fees. Any remaining amount can be withdrawn to a native non-bech32 LTC address (wrapped LTC tokens are not supported) and QoinPro will cover the transfer fees.‌

Transfers have to be processed manually. They are subject to potential delays, procedures and storage fees. Please send an e-mail to support@qoinpro.com with your request.

Please send the LTC address as a string that can be copied and pasted. Do not send it as a QR code or a photo.‌

What are the transaction fees?

Other than the 8% conversion to LTC fee, there is no outgoing transfer fee. Your account is closed and can no longer be used.‌

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