Mobile App (beta)

2018: Reaching End-Of-Service, 2019: Discontinued Permanently

Archived Questions

It is now 2025, most of these questions are no longer relevant, but they're listed here for reference under the heading "Archived Questions" while this FAQ is maintained.

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📱 What Happened to the Mobile App(s)?

QoinPro developed a mobile application for Android in 2017, which was released exclusively through the Google Play Store’s Beta Program under the "open testing" track. This app remained in beta and was never made publicly available outside of Google Play.

Development and support for the mobile app were officially discontinued in 2017, the same year it was launched. An iOS version was never developed or released.

🔍 Development and Discontinuation

• The Android app was created as an early experiment to complement the web-based faucet.

• Development was limited in scope and timeline and did not progress beyond the beta stage.

• Support was formally discontinued in 2017, and the app never advanced to a full production release.

• There was never an iOS version, and QoinPro has never supported any Apple App Store deployment.

🛑 Why Development Ended

Development ceased due to a combination of factors:

• No viable business model was identified to sustain mobile operations.

• Widespread issues with fake, duplicate, and automated accounts made scaling unfeasible.

• Persistent technical difficulties in synchronizing the mobile app with the web backend.

• Increasing restrictions and compliance requirements from the Google Play Store.

• These factors made further development unsustainable, and the project was shelved entirely in 2017.

⚠️ Unofficial APK Files

QoinPro has never released APKs, app bundles, or mobile apps outside the Google Play Store (Beta Channel). Any unofficial, third-party, or sideloaded APKs claiming to be QoinPro apps are:

• Not functional

• Not supported

• Potentially dangerous, as they may pose security or privacy risks

Users are strongly advised not to install or use any QoinPro-branded APKs not sourced directly from the official Google Play Beta program.

💸 In-App Purchases and Refunds (2017)

During the app’s brief beta phase in 2017, limited in-app purchases were enabled. Refunds were handled in accordance with Google Play’s standard policies:

• Users could request an automatic refund within 48 hours of purchase, provided:

  • The purchase was valid

  • The app was installed from the official Play Store

  • The refund request came from the same email address used for the transaction

• After the 48-hour window, refunds could only be issued manually by QoinPro upon user request, subject to the following conditions:

❌ Refund Requests Were Not Processed If:

• The account was disabled, suspended, fake, or a duplicate

• The user was located in a sanctioned region or restricted jurisdiction

• The transaction was older than 12 months

• The refund was blocked by Google (e.g., the user no longer had a Play Store account)

⏳ Refund Processing Deadline

Following QoinPro's discontinuation in 2019, a final deadline of July 31, 2021 was announced for users to request in-app purchase refunds. After this date:

• All transactions were declined or automatically refunded, except in cases outlined above

• No further refund requests have been accepted since the deadline passed

📤 Refunds Initiated by QoinPro

In some cases, refunds may have been initiated directly by QoinPro without prior notice — such as during internal cleanup or when errors were detected.

In these cases, users would have received a notification directly from the Google Play Store confirming the refund.