Many faucet accounts were closed on June 13, 2018 (see why) and remaining active faucet accounts in late 2019. Since all accounts were closed, off-chain freebies and other faucet transactions have been consolidated and logging in is no longer possible.
Websites and/or Apps claiming you can login are phishing attempts to obtain your credentials. In the past it was only possible to login through the site *.qoinpro.com and the Android App in Google's Beta Channel.
How can I reset my Password on the website?
Many faucet accounts were closed on June 13, 2018 (see why) and remaining active faucet accounts in late 2019. Since all accounts were closed, logging in is no longer possible, neither is it possible to reset your password.
Which Accounts are closed and deleted?
Social login functionality was implemented on June 13, 2018 to thwart the many fake account sign-ups and delegate identity federation.
The existing database was cleaned up to remove the many duplicate- fake- and unverified email accounts.
Accounts with on-chain transactional history were migrated to the new system, and other users could have their account imported by logging in to the website with the original username and password credentials.
From late 2019 it was no longer possible to import older inactive accounts. Though due to a bug some unintentional imports still occurred until Jan 25, 2020.
QoinPro discontinued all services, and previously active accounts (with on-chain transactions, referrals or logins after June 13, 2018) were maintained and histories were available upon request. Other accounts have been purged.
Accounts were permanently closed on June 13, 2018 (and deleted) in the following scenarios:
The account has an unverified e-mail address or the e-mail address was not provided by the social login provider. In this case account creation would have failed.
The account has no on-chain transactional history, has no referrals and hasn't been logged in to after June 13, 2018.
Upon a data erasure request
Duplicate or Suspended Accounts
How can I close my account?
All accounts have already been closed.
Can you delete all my Data?
Generally, your data can be erased upon request. However due to the nature of blockchain technology, any on-chain transactions will remain on-chain and are publicly verifiable.
Data is only kept if there are compliance requirements. Otherwise it can be deleted. When your data has been erased it is permanent and cannot be reversed.
To process your request, please send an e-mail to support at [email protected]. Your request will be processed as soon as possible.
E-mails and correspondence sent to support will be kept (and deleted) as described in the retention policy.