Known Issues
This page lists the known issues. For issues that are listed here, it is not necessary to send an e-mail to support, we are working on a fix.

Logging In

    Logging in with a Facebook account results in an error. Please contact support to convert your account to an e-mail address / password login. Keep in mind that the e-mail address has to match that of the one associated with your Facebook account.

No Balances / Transaction Overviews / Referral Network

Although not visible on the website, all balances, transactions and referral networks are in-tact. Please refer to the timeline when it is expected to be available again.

Incoming- / Outgoing Transactions are not processed automatically

We are working to restore access to this functionality. Please refer to the timeline when it is expected to be available again. In the mean time "Withdraw all to LTC" transactions are processed manually.
Last modified 22d ago