> For the complete documentation index, see [llms.txt](https://docs.qoinpro.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.qoinpro.com/timeline/master.md).

# 2019+ Discontinued

***

❌ Since late 2019, signing up has no longer been possible, and logins were discontinued shortly after. It has been years — **please do not ask to log in, reset your password, or withdraw balances**, as **most accounts reached zero years ago** (read [details](/faq/wallets-and-transactions.md#what-are-the-storage-fees-for-crypto)).

## Should I contact QoinPro?

<table><thead><tr><th width="333.272705078125">Question</th><th>Should you contact QoinPro?</th></tr></thead><tbody><tr><td>Can I login or reset my password</td><td>❌ No – Logins haven't been possible for years. This FAQ or domain is not connected to any live system or database.</td></tr><tr><td>Do I have a remaining balance?</td><td>❌ In nearly all cases balanced reached zero, following inactivity, and the historical off-chain <a href="/pages/-MlE5IXAVarENMCp-K1o#what-were-the-storage-fees-for-crypto">fee structure</a>.</td></tr><tr><td>Can I ask about an old transaction?</td><td>❌ No – historical support is no longer provided. On-chain transactions have a TXID that can be verified on block explorers.</td></tr><tr><td>Can I contact you through social media?</td><td>❌ No – all social media channels are inactive and unmonitored. </td></tr><tr><td>Did I read the FAQ and found the answer?</td><td>❌ No – It's great you found the answer, but you should not contact QoinPro</td></tr><tr><td>Did I read the entire FAQ but still have a question?</td><td>✅ You may send an e-mail, but support channels are monitored increasingly infrequently.</td></tr></tbody></table>

### Status Per Year

After closure this FAQ was launched to answer remaining questions. The domain, this FAQ and a few legacy support channels are only kept online **to prevent impersonation and phishing** ([read more](/faq/phishing-sites.md)), but are **NOT** actively monitored.&#x20;

The original website and platform have not been maintained or operational since reaching End of Service.

<table><thead><tr><th width="136">Year</th><th width="290.3333333333333">Status</th><th>Comments</th></tr></thead><tbody><tr><td>2020+</td><td>FAQ Archive Preservation</td><td><a href="/pages/xo8iM2kuwpiu9KjIslLV">To prevent phishing and impersonation</a></td></tr><tr><td>2019</td><td>Discontinued - End of Service</td><td><a href="/pages/-MlE1LO3TQ6SImexh_UT#2019-discontinued-end-of-service">Ceasing Operations</a></td></tr><tr><td>2018</td><td>Reaching End of service</td><td><a href="/pages/-MlE1LO3TQ6SImexh_UT#2018-many-fake-faucet-accounts-reaching-end-of-service">Fake Accounts / Abuse</a></td></tr><tr><td>2014-2017</td><td>Operational</td><td><a href="/pages/Dg6zS1VsimIGgHouDjr1">Fractional Freebies</a></td></tr><tr><td>2013</td><td>Conceptualization</td><td></td></tr></tbody></table>

### Archived Information

The micro-faucet QoinPro primarily operated from 2014 to 2017 and gave out fractional freebies ("[The Freebies years](/timeline/2014-2017-operational.md#id-2014-2017-early-years-growing-pains)") until 2018, and in some cases airdrops and airdrips in late 2019. Though this didn't apply to inactive (or dormant) accounts. **There have been no developments since then**.&#x20;

Most accounts, estimated at (80%-90%) were closed in 2018 (read [why](/faq/account-access-and-closure.md)) and more after discontinuation in 2020 (read [why](/faq/account-access-and-closure.md#which-accounts-are-closed-and-deleted-in-2020)). Since then **accounts closed automatically** when the balance reaches zero or upon request.

Throughout the years and up to 2019, there were occasional reports of phishing sites trying to trick users into revealing their credentials (read [more](/faq/phishing-sites.md)). To prevent others from impersonating or using the domain qoinpro.com, the domain (and this page) are maintained until further notice, **but ONLY for that purpose**. The faucet first reached End Of Service in 2018 and was discontinued in 2019. **It is not coming back and logging in is no longer possible**.

<mark style="color:red;">Note</mark>: Direct support is no longer actively maintained. You can try to reach [support](/support/support.md) while this FAQ is online, though answers are subject to delays. **Please read the information on this page first** before asking support. If you ask a question that is answered in this FAQ, you will NOT receive a reply.

## Archived Summaries:

The following updates are preserved for historical reference only. They are no longer relevant, but remain archived in the interest of transparency.

<details>

<summary>2020 Onwards - FAQ Preservation</summary>

* The information on [this page](https://docs.qoinpro.com/) is updated and maintained **ONLY** to prevent [phishing and impersonation attacks](/faq/phishing-sites.md).
* Efforts to become more DeFi centric were made early 2020 and a waiting list was created, but never reached past the initial development state.&#x20;
* Early 2020 an unintended situation was fixed that still allowed for occasional sign-ups during Q1 of 2020 for the faucet (despite the micro-faucet being stopped).  Logins became read-only at first and were later disabled as well. Faucet accounts were cleaned up further (read [why](/faq/account-access-and-closure.md#which-accounts-are-closed-and-deleted-in-2020)).

</details>

<details>

<summary>2019 - Discontinued - End of Service</summary>

* Discontinued accepting new airdrops / airdrips. A viable business model was not found despite attempts to experiment with Airdrops/Airdrips, the creation of a gamification API and resource allocation (earn through distributed computing) as well as trying to implement staking.
* Sign-ups for the faucet are permanently discontinued late 2019 and all activity stopped - there are too many fake / bot accounts that are difficult to detect
* Deposits for consolidations from other faucets are no longer accepted, deposit addresses are being retired
* Discontinuing the listing of the (beta) mobile App in the beta program of Google's Play Store
* Future updates are posted on the website, no longer in the Telegram group - The history of the Telegram group will remain available for as long as Telegram saves it and the messages are subject to a [moderation policy](/support/support.md#what-is-your-moderation-policy).

</details>

<details>

<summary>2018 - Many Fake Faucet Accounts - Reaching End of Service</summary>

* Added social login support in an attempt to thwart fake sign-ups and close most fake and active accounts.
* Refactored codebase to an SPA to address scalability issues and mitigate DDOS traffic
* Experiment with airdrops / airdrips to find a viable business model, but there is too much automation / exploitation
* Considering to discontinue the faucet due to fake accounts still being created and no suitable business model being found

</details>

## Additional Notes:

Unfortunately too many people tried to create fake accounts making the faucet unsustainable. QoinPro thus reached End-Of-Service first in 2018. [A last attempt](/timeline/latest-updates.md) to address scalability issues, implement social logins, and catching fake faucet accounts  was made in 2018, which resulted in the closure of most (fake and inactive) accounts Despite these changes, a viable business model was never found.&#x20;

QoinPro thus gradually [ceased operations](/timeline/latest-updates.md) in 2019, subsequently switched to read-only mode and discontinued the faucet permanently shortly after. Attempts afterwards to move faucet transactions on-chain failed, because the faucet transactions were too small.&#x20;

All off-chain freebies were consolidated and any remaining storage subjected to off-chain fees (see [details](/faq/wallets-and-transactions.md#what-are-the-storage-fees-for-crypto)). Since most faucet accounts were only used to accumulate freebies, balances reached zero fairly quickly.

All on-chain addresses and on-chain functionality discontinued when QoinPro discontinued. Any subsequent transactions of positive balances are manual, only done in LTC (see [reasons and details](/faq/wallets-and-transactions.md#what-is-the-withdraw-all-the-ltc-option)) and are subject to potential delays and/or procedures.