How can I access my Wallets?

You can access your wallets and see your balances by requesting it from [email protected]. You can expect a reply with an overview within 72 hours.

All data is still there. Please refer to the timeline to see when other functionality will be restored and when transactions will be able to be processed again.

I don't see all my Coins, what happened?

In 2019 QoinPro pivoted to becoming a (mostly) Ethereum centric wallet and several coins were delisted in 2020. These include:

• ADA (Cardano) - Delisted - contact [email protected]​

• BTG (Bitcoin Gold) - Delisted - contact [email protected]​

• DOGE coin - Delisted - contact [email protected]​

• FTC coin (Feather Coin) - Delisted - contact [email protected]​

• LTC (Litecoin) - Balances and transactions are still available until August 30, 2021 (see timeline)

• PPC (Peer Coin) - Delisted - contact [email protected]​

• BCH (Bitcoin Cash) - Balances and transactions are still available until August 30, 2021 (see timeline)

If you failed (or were unable) to withdraw your balances, please contact [email protected]. The balances/coins are still available, but withdrawals have to be processed manually. Failure to meet the deadline will result in the balance being converted to Litecoin (LTC). Litecoin (LTC) was chosen because it is fast, cheap and liquid. An 8% conversion fee will be deducted to cover maker/taker fees or conversion fees, slippage and transfer fees to an exchange.

With the rise of DeFi and the future plans of QoinPro it is unlikely these coins will be added again. Please withdraw all your balances in time (see timeline).

Can you list Coin X / Token Y?

QoinPro is currently not accepting listing requests for any crypto currency or token.

This may change in the future, but currently our focus is on restoring account access. To see where we are in the process, please refer to our timeline.

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