Resetting Passwords

How can I reset my Password on the website?

To reset your password, please follow the following instructions:

  • Click on "Login" in the upper right corner of the screen

  • Click on "Don't remember your password?" at the bottom of the login dialog.

  • Follow instructions on the screen

If you are unable to reset your password, please contact support at [email protected]. They will reply within 24 hours.

The Reset Password is not working

This can happen in the following situations.

  • Your account is an old account. Initially (yeas ago), people logged in with a username/password combination instead of an e-mail/password combination. Please contact [email protected] with the e-mail address you originally used to sign-up as well as the username you used.

  • The e-mail is not being sent. This is unlikely, but we will be able to see if this is the case and why it is being rejected. Please contact [email protected] with the e-mail address of the account you are trying to reset.